Design

Customer Care Centres ( Pakistan)

Lahore Head Office 48 Nawab Building 3rd Floor Shadman Market Shadman Lahore

Warranty terms and conditions

For all ROBAM brand appliances:
01 year free electrical parts with labor charges & motor warranty for “12” years from the date of purchase of the appliances subject to the following conditions.
The product is purchased from “Authorized Sales Dealer”.
Only filled warranty card will be accepted for ” warranty repairs”.
Purchase receipt will not be sufficient for warranty claim.
Warranty service will only be provided within 24 working hours in Karachi, Lahore, Rawalpindi, and Islamabad.
There is no “home service” except HOB & HOOD cases. After 01 month of purchase home call visit charges i.e. 1000/ will be paid by customer at this residence home service will be offered within municipal limits “25km to & from”
In case of typical repairs, the customer will provide appliance/product at his own to company/authorized service center.
Customer should apply all operating & routine maintenance specifications/requirements provide in user’s manual.
Warranty terms will only be applicable to the 1st purchaser.
Warranty does not cover, plastic components, any kind of kind of indication bulb, knobs, glass item & any other damages caused due to the misuse, negligent handling, breakage, accident, abnormal voltage fluctuation, inferior quality of UPS, commercial use and product installation.
Additional payment will be required in case of customer desire for LPG jets.
In case of any dispute, the decision of company will be final & cannot be challenged in any court.

For Complaints registration, Call at